Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

Yes, we make every effort to ensure that the product images displayed on our website are accurate representations of the actual products you will receive.

However, please note that there may be slight variations in color or texture due to differences in lighting, screen resolution, and individual product characteristics. If you have any concerns or questions about the product you received, please contact our customer service team for assistance.

Where can I view my sales receipt?

Once you have placed an order on our website, you will receive a confirmation email that includes a summary of your order and a link to view your sales receipt.

You can also access your sales receipt by logging into your account on our website and navigating to your order history. If you have any trouble accessing your sales receipt, please contact our customer service team for assistance.

Will you restock items indicated as “out of stock?”

We make every effort to keep our inventory levels up-to-date and to restock popular items as quickly as possible. However, there may be times when certain products are temporarily out of stock due to high demand or supply chain issues.

If an item is out of stock, you can sign up for email notifications to receive an alert when the item is back in stock.

Please note that we cannot guarantee that all out of stock items will be restocked, as availability is dependent on factors such as product demand, supplier availability, and seasonal trends.

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